CN custom neon sign (Lofton)

Color: Orage
Size: 31.5 * 20 inch
Backboard: cut to shape
Mounting: detachable Wall Mounting Kit
Dimmer and Controller: Standard
Location: Indoor

Inside the box, you will find:

• Neon sign that you've been anticipating
• 6.5-foot transparent neon sign wire
• Safety-certified power adapter
• Controller and Dimmer
• Installation kit
• Installation guide

Shipping Instructions：

Our estimated delivery dates depend on various factors, including the destination address, courier transit times, and the speed at which we assemble and prepare your items for shipping. You can calculate the estimated delivery time by adding the courier transit time to the order processing time.

Typically, we require 1 to 3 business days to process orders and assemble products. After production is completed, we select different couriers, including FedEx and DHL, based on the destination address. The shipping period is approximately 4 to 5 business days. We estimate that you will receive your goods within 5 to 8 business days.

The processing time varies for different items. However, once you place an order on our website, we will do our best to prepare the goods as soon as possible.

Any changes to your order may result in delayed delivery times. The extent of the delay will depend on the nature of the changes and the additional time required to adjust the order accordingly.

Finally, we offer free shipping worldwide.

Note

• Postal boxes and APO/FPO addresses may result in failed courier delivery. We recommend using detailed address information.
• Once payment is made for an order, the items begin production assembly. After the order is shipped, you will receive a notification.
• In most cases, packages will be delivered within the estimated arrival time. However, the actual delivery date may be affected by flight schedules, weather conditions, and other external factors. Please refer to the tracking information for the most accurate delivery date.
• If your package has not been delivered or if your tracking information shows that your package has been delivered but you have not received it, you must contact customer service within 30 days of the order date for verification. For other order, product, and logistics-related issues, you must contact customer service within 90 days of the order date.

Installation Instructions:

Our neon signs support both wall-mounting and suspension installation. Before installing the sign, please choose the appropriate installation method based on the size, shape, and mounting position of the acrylic back board.

Installation accessories include expansion screws (bolts and plastic expansion sleeves) and sign standoffs (metal cylindrical screws and nuts).

Installation Steps:

1. Mark the sign installation holes on the wall.
2. Drill holes for the expansion screws.
3. Insert the plastic expansion sleeves into the holes.
4. Pass the screws through the metal sign standoff nuts (metal cylindrical bodies) and secure them to the wall using a screwdriver.
5. Thread the sign standoff screws through the acrylic back board and screw them into the sign standoff nuts (metal cylindrical bodies).