CN custom sign (Heidi)

This is a customized product. When you place an order, you will receive the neon sign, dimmer, installation kit, and free shipping service.

$150.00

Option: 20inches (cut to shape)

20inches (cut to shape)
20inches (cut to letter )
30inches (cut to shape)
30inches (cut to letter)
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Description

Color: Orange
Size: 20inches, 30inches
Backboard: cut to shape
Mounting: detachable Wall Mounting Kit
Dimmer and Controller: Standard
Location: Indoor

Included in the Box

Inside the box, you will find:

  • Neon sign that you've been anticipating
  • 6.5-foot transparent neon sign wire
  • Safety-certified power adapter
  • Controller and Dimmer
  • Installation kit
  • Installation guide
The 6.5-foot wire allows the sign to be positioned away from fixed outlets, ensuring versatility in usage.
The safety-certified power adapter is compact, lightweight, energy-efficient, and has a wide voltage stabilizing range.
The controller and dimmer work together to precisely adjust the brightness of the neon sign, adding a soft glow to the environment.
The installation kit includes wall-mounting and steel chain hanging accessories, making installation easy regardless of your preferred method.
Additionally, when you place your order, we will provide you with a certified plug suitable for your country.
Shipping & Delivery

Shipping Instructions:

Our estimated delivery dates depend on various factors, including the destination address, courier transit times, and the speed at which we assemble and prepare your items for shipping. You can calculate the estimated delivery time by adding the courier transit time to the order processing time.

Typically, we require 1 to 3 business days to process orders and assemble products. After production is completed, we select different couriers, including FedEx and DHL, based on the destination address. The shipping period is approximately 4 to 5 business days. We estimate that you will receive your goods within 5 to 8 business days.

The processing time varies for different items. However, once you place an order on our website, we will do our best to prepare the goods as soon as possible.

Any changes to your order may result in delayed delivery times. The extent of the delay will depend on the nature of the changes and the additional time required to adjust the order accordingly.

Finally, we offer free shipping worldwide.

Note

  • Postal boxes and APO/FPO addresses may result in failed courier delivery. We recommend using detailed address information.
  • Once payment is made for an order, the items begin production assembly. After the order is shipped, you will receive a notification.
  • In most cases, packages will be delivered within the estimated arrival time. However, the actual delivery date may be affected by flight schedules, weather conditions, and other external factors. Please refer to the tracking information for the most accurate delivery date.
  • If your package has not been delivered or if your tracking information shows that your package has been delivered but you have not received it, you must contact customer service within 30 days of the order date for verification. For other order, product, and logistics-related issues, you must contact customer service within 90 days of the order date.
Installation Guide

Installation Instructions:

Our neon signs support both wall-mounting and suspension installation. Before installing the sign, please choose the appropriate installation method based on the size, shape, and mounting position of the acrylic back board.

Installation accessories include expansion screws (bolts and plastic expansion sleeves) and sign standoffs (metal cylindrical screws and nuts).

Installation Steps:

  1. Mark the sign installation holes on the wall.
  2. Drill holes for the expansion screws.
  3. Insert the plastic expansion sleeves into the holes.
  4. Pass the screws through the metal sign standoff nuts (metal cylindrical bodies) and secure them to the wall using a screwdriver.
  5. Thread the sign standoff screws through the acrylic back board and screw them into the sign standoff nuts (metal cylindrical bodies).
The sign standoffs come with cushioning washers to provide a bearing surface, reducing pressure on the acrylic back board.

Create Your Own

Create your own neon light with Neon Sisters, and let your ideas shine bright.

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Why Choose Us

When will my order be shipped?

Typically, we complete order production within 1 to 3 business days, with shipping taking place no later than the 4th business day.

Do you provide warranties?

Yes, we provide a 2-year warranty for all sold neon signs. During the warranty period, if the neon signs are damaged non-manually, we offer free customer support, repairs, and other solutions. Outside the warranty period, we still offer support, but there may be symbolic charges involved.

What shipping methods do you offer?

We collaborate with multiple logistics providers, typically opting for FedEx and DHL. Once your item is shipped, you'll receive a tracking number to monitor the shipping status on the courier's official website.