Does the sign run on batteries, or does it need to be plugged in?
The sign comes with a standard plug, but if you prefer a battery pack, we can provide one as well.
When will my order be shipped?
Typically, we complete order production within 1 to 3 business days, with shipping taking place no later than the 4th business day.
What shipping methods do you offer?
We collaborate with multiple logistics providers, typically opting for FedEx and DHL. Once your item is shipped, you'll receive a tracking number to monitor the shipping status on the courier's official website.
Do you provide warranties?
Yes, we provide a 2-year warranty for all sold neon signs. During the warranty period, if the neon signs are damaged non-manually, we offer free customer support, repairs, and other solutions. Outside the warranty period, we still offer support, but there may be symbolic charges involved.
Why Choose Us
Affordable Prices
We offer prices that far surpass the competition.
High Quality
We deliver top-quality products, backed by the best standards in the industry.
Easy Installation
Free installation hardware included for an easy setup.
Free Express Shipping
95% of Signs Delivered Within 10 Days!
2-Year Warranty
All neon signs come with a 2-year warranty.
Secure Payments
Your financial safety and privacy are our top priorities.
Customer Reviews
Overall rating: 5 / 5 from 89 reviews.
Awesome company. This is my second order. Very impressed!
Wonderful experience from start to finish! The order arrived in perfect condition and much quicker than expected. 10/10 would recommend to anyone who needs a custom neon sign.
The neon sister were excellent to work with! The sign is beautiful and light weight. Is was safely boxed and shipped out, received it quickly after it was shipped! Definitely recommend and would order again!
This sign is fabulous! It was a custom order that I needed for a specific date.
Production was incredibly fast and the sign arrived 10 days early. It’s so well made and exactly as shown in the preview I was sent. It’s awesome!
She loves it. It’s perfect right down to the ultra sleek hanging stuff you included and the remote control. Thank you for changing it to my request For a small fee. Your customer service is the best, very good communications and response time. I wish you the best of luck and will refer you to any one interested in a great product!
Highly recommend Neon Sister! From the customer experience to product quality, I'm very impressed. They went above and beyond to get me my sign on time and I'm extremely happy with the product and quality. We will be buying more from Neon Sister!
Outstanding Customer Service and Fast Shipping!
I was able to communicate with the seller via email with no problem.
We ordered a 49” x 9” sign that came with Excellent quality packaging.
The sign looks better than expected, we will post another review with pictures when the sign is installed in place.
Thank You,
Sarah’s Place
Our granddaughter got a big girl room makeover and this was our contribution. She LOVES it! It looks even better IRL. Packaging was great and it was easy to hang.
My LED sign is very bright, very precise, and very professionally done!!! It looks amazing I absolutely love it!!! It even came with a remote to control the brightness, on/off, and flashing effects. Very friendly staff also, they were able to customize the wiring to work from a DC power source (car battery) and they even included a car cigarette lighter plug and wall outlet plug and converter just in case I needed it. They’re communication was excellent in making sure I receive what I exactly wanted. Cost was also very reasonable, and shipping was super fast!!! Couldn’t be happier with the product and staff, would definitely do business with NEON SISTER again. Thank you so much.
The item turned out absolutely perfect. They created a mock-up for my approval before finalizing the design, and it looks exactly as we discussed. It was such a pleasure working with this company.